Yes, our solutions integrate seamlessly with popular CRMs to automate workflows.
Ensure seamless communication throughout the delivery process.
From real-time driver-dispatcher coordination to automated customer notifications, DID Global’s IP and SMS solutions guarantee precision, speed, and transparency at every delivery stage.
peculiarity
Couriers often arrived at the address, but customers were not present.
SIP Trunk for contact centre, SMS notification of delivery status
The number of failed deliveries decreased
The load on call centre operators decreased by 28%
Due to the traditional telephone network, call costs were too highand call quality left much to be desired.
SIP Trunk for phone traffic optimisation
reduction in telephone costs
Communication quality improved by 30%
Large number of failed deliveries due to customers not being on site.
SMS notifications to notify customers about delivery status
The number of completed deliveries increased
Incoming call flow to the contact centre decreased by 33%
Customers didn't want to call international numbers due to high call costs.
Virtual numbers (DID) for receiving calls from different countries
International call costs decreased
The number of incoming calls increased by 30%
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Costs depend on call and SMS volumes. Submit your request, and we’ll provide a customized quote.