Improve customer engagement, improve communication, and boost sales with voip phone systems for small business and SMS solutions designed specifically for retail.

Cloud-Based PBX for Retail

peculiarity

Cloud-based PBX and internet-based phone systems for small business empower retailers to create a seamless ecosystem for superior customer service.

Key Benefits for Retail

01

Personalized Service

Use analytics to deliver tailored offers that match customer preferences with the help of ip phone solutions for small business.

02

Increased Sales

Drive engagement with SMS campaigns and reminders about promotions, supported by the best hosted VoIP phone systems for small business.

03

Mobility and Accessibility

A hosted VoIP for small business ensures customer service availability from anywhere in the world.

04

Quick Integration

Easily integrate with your infrastructure using the best VoIP for small business, without significant costs.

Proven
Solutions
for Retail

FastShop DE (Germany)

THE PROBLEM

Company was looking for a way to win back customers and increase repeat purchases. Email newsletters were yielding poor results.

01

SERVICE

SMS mailings for repeat sales

RESULTS

more
by 25%

increase in repeat purchases

73% of SMS read within 3 minutes

RetailHub (Electronics shop chain, India)

THE PROBLEM

High cost of long distance calls between shops and offices and long waiting time to connect to an operator in the contact centre.

02

SERVICE

VoIP + SIP Trunking

RESULTS

more
by 38%

Telephony costs reduced

Customer waiting time on the line decreased by 50%

FashionStore (International fashion brand)

THE PROBLEM

Збільшити кількість відповідей зменшивши таким чином затримки у процесах.

03

SERVICE

DID Numbers + SIP Trunk

RESULTS

more
by 45%

Telephone sales conversion increased

The number of answers to customer calls increased by 61%

Kotty (children's shops, Poland)

THE PROBLEM

Dispatchers lost many calls due to line congestion, and operators did not have quick access to customer information.

04

SERVICE

VoIP + CRM integration

RESULTS

less
by 41%

The number of missed calls decreased

Customer enquiry handling time decreased by 38%

ShopNow (Czech Republic)

THE PROBLEM

Many customers added items to their basket but did not complete the purchase.

03

SERVICE

SMS-messages for abandoned baskets

RESULTS

90%

of SMS are opened within the first 5 minutes

Purchase conversion in 3 months increased by 24% quarter-on-quarter

Improve Communication Efficiency

Not sure which solution is best for your business?

Schedule a free consultation with our experts.

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Get Reliable Connectivity for Your Business Today

Fill out the form below, and our experts will guide you through selecting and integrating the perfect VoIP solution for your business needs.

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Cloud-Based PBX for Retail

Cloud-based PBX and internet-based phone systems for small business empower retailers to create a seamless ecosystem for superior customer service.

Key Benefits for Retail

Personalized Service

Increased Sales

Mobility and Accessibility

Quick Integration

ProvenSolutionsfor Retail

FastShop DE (Germany)

THE PROBLEM

01

SERVICE

RESULTS

RetailHub (Electronics shop chain, India)

THE PROBLEM

02

SERVICE

RESULTS

FashionStore (International fashion brand)

THE PROBLEM

03

SERVICE

RESULTS

Kotty (children's shops, Poland)

THE PROBLEM

04

SERVICE

RESULTS

ShopNow (Czech Republic)

THE PROBLEM

03

SERVICE

RESULTS

Improve Communication Efficiency

Not sure which solution is best for your business?

Get Reliable Connectivity for Your Business Today

FAQs

How does a cloud-based PBX improve customer interactions?

Can I send personalized SMS campaigns?

How quickly can the services integrate with my infrastructure?

Can I integrate the PBX with CRM systems?

How do customers receive order notifications?

Privacy Preference Center

Essential

Marketing

Personalization

Analytics

Choose the world of communication together with us

Fill out the form

Proven
Solutions
for Retail

Choose
the world of
communication
together with us